Can my previous semester balances be deferred?
What is the refund process?
Am I entitled to a refund?
How do I contact a Business Office Counselor?
How long does it take to process my refund?
Why do I need to complete the Direct Deposit Authorization Form?
If I don’t complete the Direct Deposit Authorization Form, to what address will my refund check be mailed?
Can I change my mailing address?
How does the Supercard Voucher work?
What is “Completing Registration”?
Why should I Pre-Register?
Why was my loan money returned to the lender?
If I withdraw from the university will I owe any money?
How do I pay?
Where should I send payments?
Can my previous semester balances be deferred?
If you have a previous balance over $200, 您需要注册付款计划，并了解余额将在当前学期结束时全额支付. The recommended method is to sign up for the payment plan via the JSU P.A.W.S. account and follow the instructions below:
Log into your JSU P. A. W. S. account.
Select ‘Student’.
Select ‘Registration’.
Select ‘ Fall/Spring/Summer 20xx Registration Services ‘.
Select ‘Make a Payment’.
Follow on-screen instructions.
Select ‘Sign up for New Payment Plan’.
Follow on-screen instructions. 请注意，您必须支付首付款(25%加100美元)，以便完成注册，避免您的课程被清除
What is the refund process?
If a student has been awarded Title IV fund (PELL Grant, SEOG, Direct Loans, PLUS贷款)，他们的目的是使用这些资金来支付他/她当前学年的费用, it is important that the award be reviewed and accepted. By accepting, 学生授权学校将这些联邦基金款项用于其学生财务账户余额，以支付学费和杂费等可允许的机构费用, housing and meal charges.
If the total sum of the Title IV funding exceeds total institutional charges, the University will process a refund payable to the student for any credit balances. If a refund is due to the posting of a PLUS Loan payment, 除非获授权直接退款给学生，否则退款将以家长借款人的名义办理.
The Business Office has 14 days to apply the refund to the student’s account, however, 申请退款与学生收到支票或直接存款之间的估计时间将有所不同. The Business Office will not ‘hold’ a check for students. 支票通过邮政邮件或直接存入支票或储蓄账户支付. 我们建议您向营业厅的收银员提交一份直接存款授权表格，以确保您尽快收到退款.
Am I entitled to a refund?
If the total sum of the Title IV funding exceeds your total institutional charges, you may be entitled to a refund if your account has a credit balance. You can use the internet to find out by logging onto JSU P.A.W.S, enter ID and PIN, select Student & Financial Aid, select Student Records, select Account Summary to check on your account. If your account has a credit balance, contact your Business Office Counselor.
How do I contact a Business Office Counselor?
Business Office Counselors are available to assist you between the hours of 8 a.m. to 4:30 p.m. Monday – Friday
请致电601-979-2216与商务办公室联系，或前来与商务办公室顾问交谈.
User Tiger Queue to get in line to see a counselor.
1. Text: jackson state univ to 662-233-6473
2. Use JSU mobile app and click Tiger Queue
3. QLess
Why do I need to complete the Direct Deposit Authorization Form?
You are not required to complete a Direct Deposit Authorization Form. But should you opt out of this service your student refund check will be mailed.
If I don’t complete the Direct Deposit Authorization Form, to what address will my refund check be mailed?
Refund checks are sent in the following order to:
1st Mailing address
2nd Billing address
3rd Permanent address
Can I change my mailing address?
Yes. You can log onto JSU P.A.W.S and update addresses under Personal Information. The Business Office Counselors can not change a student’s address.
How does the Supercard program work?
At the start of each semester, 大阳城集团99aa允许计划获得退款的获得经济援助的学生将钱放在JSU I上.D./超级卡，用于购买书籍和用品，并在校内和校外的供应商使用超级卡. Since JSU will not receive this money until the established disbursement date, there is a limit of $1,000 per semester.
The Supercard refunds process will begin during the last three weeks of the semester. 学生必须首先在JSU身份证中心提出申请，然后将身份证中心的文件提交给商务办公室，以处理退款到学生账户.
What is “Completing Registration?”
“Completing Registration” means a student has complied with one of the following:
- Made full payment for tuition and fees with cash, check, money order, credit card or wire.
- Financial aid has been awarded for the current semester’s tuition and fees.
- Payment plan is established for the current semester tuition and fees.
Once 1 of the 3 requirements is completed, registration is automatically completed and the student will not be purged from classes. The student will get an email when registration is complete. If you have not received an email by the beginning of class, please contact the Business Office before classes start.
(NOTE: If a student has only 1-5 hours of class, the Business Office has to manually Complete Registration. Please contact a Business Office Counselor at 601-979-2216.)
Why should I Pre-Register?
1. 提前注册可以增加你在最适合你的时间注册一流课程的机会, thereby customizing your class schedule to your particular needs.
2. Pre-registering allows students to avoid crowds, long lines and the frustration of trying to enroll in closed sections during Registration.
3. Pre-registering also allows you to complete your registration online, if your financial aid info is available.
Why was my loan money returned to the lender?
The most common reasons for money being returned to lenders are:
- Student’s registration not being complete; therefore, purging the student from his or her classes
- Registered in less than 6.0 hours
- Withdrawal from the University
- Over awarded. 从校外获得的奖学金和助学金必须向财政援助办公室报告，以确保学生不会获得过多的奖学金.
If you are not enrolled in school you are not eligible for the TITLE IV Federal Loan program.
If I withdraw from the university will I owe any money?
在第一天上课前退学将不收取该学期的学费, 但可能会按比例收取食宿费以及从超级卡代金券中消费的任何款项, if applicable. Withdrawals beginning on the first day of class, and thereafter, will result in prorated tuition charges for that semester, in addition to prorated charges within the deadlines for room and board, Supercard, etc.
The JSU Class Schedule Booklet lists the dates for prorated charges. The deadline dates are listed under the title “Jackson State University Refund Policy.” If you have received Federal Financial Aid (grants and student loans) and plan to withdraw, 请阅读标题为“归还第四章联邦财政援助”的部分，特别是如果你已经收到退款. 在决定退学时，应该阅读和考虑这些有价值的信息.
How do I pay?
每个学生都将被收取费用，并对参加JSU的学费和费用负责. All Fees are due and payable at the time of registration. The University’s acceptable methods for payment are –
- Cash
- MasterCard, Visa, Discover, and American Express
- Checks, Money Orders and/or Travelers Checks are accepted. 由于资金不足而退回的支票必须立即赎回，并支付40美元的费用，以避免注册终止. Please make payments payable to Jackson State University and send to:
Jackson State University
Business Office
1400 J.R. Lynch St.
P.O. Box 17159
Jackson, MS 39217
You can also make your payment online by accessing your JSU P.A.W.S account and follow the steps below.
- Choosing “Student and Financial Aid,” then click
- Student Account,” then click
- “Account Summary” at which time you will see the link “View Bills and Make Payment.”
Where should I send payments?
Payments should be mailed to:
Jackson State University
Business Office
P.O. Box 17159
Jackson, MS 39217
